Support
How to reach the Dolores team and what to include in a bug report.
Get in touch
| Channel | When to use |
|---|---|
| Email — support@meetdolores.ai | Anything that doesn't need real-time back-and-forth. Include the Dolores-Request-Id and your project name. |
| Phone — (208) 719-5587 | Try our voice agent. Quick questions, demos. |
When you file a bug
Include in your message:
Dolores-Request-Idfrom the response that failed. Every API call returns one in headers and (on error) in the body — see Errors.- API key prefix (the first 12 characters, like
sk_live_8fK2) — never send the full key. - Project name as shown in the admin UI header.
- Reproduction: the curl command, request body, and the response you received.
- Expected vs. actual behavior.
That's enough for us to pull the request from logs and reproduce on our side.
Operational status
We don't yet publish a status page. If the API feels degraded, mention it in your message and we'll investigate.
Feature requests & feedback
Tell us what's missing. We track every request — events you'd like emitted, languages you want first-class SDKs for, endpoints that feel awkward. Email is the right channel.